Privacy Policy
At Surdeep Spices, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website.
1. Information We Collect
We collect the following types of information to enhance your shopping experience:
a. Personal Information:
- Name, email address, phone number, billing and shipping addresses.
- Payment details such as credit/debit card information (processed through secure payment gateways).
b. Non-Personal Information:
- IP address, browser type, device information, and pages you visit on our website.
- Cookies to improve website functionality and user experience.
c. Order Information:
- Details about purchased products, order history, and preferences.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to your queries and provide assistance.
- Marketing: To send promotional emails or updates about new products, only if you opt-in.
- Analytics: To analyze website usage and improve our services.
- Legal Compliance: To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Third-Party Service Providers:
- Logistics partners like Shiprocket and other delivery services to fulfill orders.
- Payment processors to securely handle transactions.
- Legal Authorities:
- If required to comply with legal obligations or protect our rights.
- Third-Party Service Providers:
4. Data Security
We implement industry-standard measures to protect your personal data:
- Secure Socket Layer (SSL) technology to encrypt sensitive information.
- Restricted access to personal data and regular monitoring for vulnerabilities.
5. Cookies Policy
Our website uses cookies to:
- Maintain user sessions.
- Provide personalized product recommendations.
- Analyze traffic for better performance.
You can disable cookies through your browser settings, but this may limit your website experience.
6. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of incorrect or incomplete information.
- Deletion: Request deletion of your data (except as required by law).
- Withdraw Consent: Opt out of marketing communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
8. Policy for Minors
We do not knowingly collect data from individuals under 18 years of age. If you believe a minor has provided us personal information, please contact us to delete it.
9. Updates to the Privacy Policy
We may update this policy periodically. Changes will be posted on this page, and the “last updated” date will reflect the revision.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@surdeepspices.com
- Phone: +91 96240 16555