Terms and Conditions

Welcome to Surdeep Spices! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from our website, you agree to these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. General Information

• • • • • The website Surdeep Spices (referred to as “we,” “us,” or “our”) operates as an online store for spices and related products.
        • These terms apply to all users of the website, including browsers, customers, vendors, or contributors.

2. Eligibility

• • • • • By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian to enter into a binding agreement.
        • You agree to provide accurate and up-to-date information when creating an account or placing an order.

3. Products and Services

• • • • • Product Descriptions:
          • We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, images, or prices are error-free.
        • Availability:
          • Products are subject to availability. We reserve the right to discontinue any product without prior notice.
        • Pricing:
          • All prices are listed in INR and may include applicable taxes.

4. Orders

• • • • • Order Acceptance:
          • Placing an order does not constitute a contract until we confirm your order via email or SMS.
          • We reserve the right to cancel or refuse orders at our sole discretion.
        • Payment:
          • Payments must be made through the payment methods available on our website.
          • Cash on Delivery (COD) may be restricted to specific areas.
        • Cancellations:
          • Orders can only be canceled if requested within 24 hours of placement or before the order is shipped. Refer to our Refund and Cancellation Policy.

5. Shipping and Delivery

• • • • • Delivery times depend on the shipping partner and the customer’s location. Refer to our Shipping and Delivery Policy.
        • We are not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

• • • • • Please refer to our Refund and Cancellation Policy for details on returns and refunds.

7. Intellectual Property

• • • • • All content on this website, including logos, text, graphics, images, and product descriptions, is the property of Surdeep Spices and protected under copyright law.
        • You may not reproduce, duplicate, or exploit any content from this website without prior written consent.

8. Limitation of Liability

• • • • • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
        • Our liability is limited to the purchase price of the product.

9. User Accounts

• • • • • You are responsible for maintaining the confidentiality of your account credentials.
        • Any unauthorized use of your account should be reported immediately.

10. Prohibited Activities

Users are prohibited from:

• • • • • Engaging in fraudulent activities.
        • Uploading or transmitting viruses or malicious code.
        • Using the website for illegal purposes.

11. Privacy Policy

• • • • • By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

12. Governing Law

• • • • • These terms are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of Gujarat courts.

13. Modifications

• • • • • We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website.

14. Contact Us

If you have any questions about these terms, please contact us at:

• • • • • Email: info@surdeepspices.com
        • Phone: +91 96240 16555